Do I need an account to use the Help Desk?

Created by Bettie Sotomayor, Modified on Tue, 1 Aug, 2023 at 12:26 PM by Bettie Sotomayor

No, a free account is not required to use the Help Desk. You would visit the Help Desk and click on Submit a Ticket. Next, you would reply to the email notifications or click the public link in the email to visit your ticket online to post a comment or reply.


Using the same email address for every ticket is recommended, especially if you decide to create a free account in the future.


You can create a free account using your email address, Facebook account, or Google account. This allows you to see the history of your tickets.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article